Refund policy
Last updated: April 8, 2026
We stand behind everything we make.
Returns
All sales are final. Because our products are personal care items made in small batches, we do not accept returns of opened or unopened products.
We’ll Make It Right
If something went wrong on our end, we’ve got you:
- Damaged in transit — Email us within 48 hours with your order number and photos. We’ll replace it.
- Wrong item received — Email us within 7 days. We’ll ship the correct product immediately. Keep what we sent.
- Missing package — Email us with your order number. We’ll investigate with the carrier and handle it.
Cancellations
Need to cancel? Email us as soon as possible. If the order has already shipped, we may not be able to cancel.