Shipping & Returns
Shipping Policy
We currently ship within the United States only. All orders are shipped via USPS.
Orders under $50: Flat rate $5 shipping
Orders $50 and over: FREE shipping
Processing time: 1-3 business days
Estimated delivery: 3-7 business days after shipment
You'll receive a tracking number by email once your order ships.
Military & Veteran Discount
Active duty, veterans, and military families get 15% off through GovX.
Returns & Exchanges
want you to love what you ordered. If you're not satisfied, here's how it works:
30-day return window from the date of delivery
Products must be in their original packaging
Opened products are eligible for return if there's a quality issue
Contact us at hello@akinra.com to start a return
Refunds are processed within 5-7 business days after we receive the return
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, contact us immediately with a photo. We'll send a replacement at no cost.
Cancellations
Orders can be cancelled within 12 hours of placing them. After that, we may have already started packing your order. Contact us as soon as possible and we'll do our best.
Questions?
Reach out to hello@akinra.com. We respond within 24 hours.